Privacy Policy

Last Updated: 21 February 2025

Create Space London ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website (https://www.createspacelondon.org) and use our services.

1. Information We Collect

We collect and process different types of personal data, depending on how you interact with our website.

1.1 Information You Provide Directly

We may collect the following when you:

Sign up for an account or newsletter
- Name
- Email address
- Phone number
Register for an event
- Billing and shipping address
- Payment details (processed securely through third-party providers)

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent, navigation activity
Cookies & Tracking Technologies: See our Cookie Policy

1.3 Third-Party Information

We may receive data from:

Payment processors for transaction verification
Social media platforms if you interact with our social links

2. How We Use Your Information

We use personal data for the following purposes:
✔ Service Delivery – Managing bookings, payments, and event registrations
✔ Communication – Responding to inquiries and sending service updates
✔ User Experience – Customizing website interactions
✔ Security & Compliance – Preventing fraud and complying with legal obligations

3. How We Share Your Information

We do not sell your personal data. However, we may share information with:

✔ Service Providers – Hosting services, payment processors, analytics tools
✔ Legal Authorities – If required for fraud prevention or legal compliance
✔ Business Transfers – If Create Space London undergoes a merger or acquisition

4. Your Rights and Choices

You have the following rights over your personal data:
✔ Access & Correction – Request a copy or correct inaccuracies
✔ Erasure ("Right to be Forgotten") – Request deletion of your data (subject to legal obligations)
✔ Objection & Restriction – Limit how we use your data

To exercise these rights, contact us at info@createspacelondon.org.

5. Data Retention

We retain data only as long as necessary for:
✔ Providing services
✔ Legal compliance
✔ Resolving disputes

Once no longer required, we securely delete or anonymise your data.

6. Cookies & Tracking Technologies

We use cookies to:
✔ Improve website performance
✔ Analyze visitor behavior
✔ Personalize user experience

You can manage cookie settings via your browser or our Cookie Settings page.

See our Cookie Policy for full details.

7. Data Security

We implement industry-standard security measures, including:
✔ SSL encryption for secure data transmission
✔ Limited access controls
✔ Regular security audits

While we take precautions, no system is completely secure. If you suspect a breach, contact us immediately.

8. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

9. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted here with an updated effective date.

If significant changes occur, we will notify you via email or website announcement.

10. Contact Us

For any privacy-related questions, reach out to us at:

📧 Email: info@createspacelondon.org.